Warranty & Service

Warranty claim aur after-sales support

Har battery par company warranty milti hai. Warranty ka period product ke hisaab se alag-alag hota hai (FOC aur Pro-Rata).

Warranty claim ke liye battery ki purchase details aur serial number zaroori hai. Hum claim process me poori madad karte hain — company tak bhejna, replacement ya repair follow-up karna.

Kisi bhi query ke liye Contact page ka form bharein ya humein call / WhatsApp karein.

SF BATTERIES
EXIDE

SF 4W / Car & SUV Battery Warranty Period

Har series ka total warranty = Free Replacement + Pro-Rata, jaisa battery label par print ho. Neeche month-wise window di gayi hai.

4W SERIES 72 [ 72 Months ]

00-36 MonthsFree Replacement

37-39 Months40%

40-42 Months35%

43-45 Months30%

46-48 Months25%

49-51 Months20%

52-72 Months15%

4W SERIES 66 [ 66 Months ]

00-30 MonthsFree Replacement

31-33 Months40%

34-36 Months35%

37-39 Months30%

40-42 Months25%

43-45 Months20%

46-66 Months15%

4W SERIES 60 [ 60 Months ]

00-30 MonthsFree Replacement

31-33 Months40%

34-36 Months35%

37-39 Months30%

40-42 Months25%

43-45 Months20%

46-60 Months15%

HYBRID X [ 60 Months ]

00-30 MonthsFree Replacement

31-33 Months40%

34-36 Months35%

37-39 Months30%

40-42 Months25%

43-45 Months20%

46-60 Months15%

4W SERIES 48 [ 48 Months ]

00-24 MonthsFree Replacement

25-27 Months40%

28-30 Months35%

31-33 Months30%

34-36 Months25%

37-39 Months20%

40-48 Months15%

HYBRID X [ 48 Months ]

00-24 MonthsFree Replacement

25-27 Months40%

28-30 Months35%

31-33 Months30%

34-36 Months25%

37-39 Months20%

40-48 Months15%

F4W0-44S-36B19L

00-18 MonthsFree Replacement

19-21 Months35%

22-24 Months25%

25-27 Months20%

26-44 Months15%

4W SERIES 36 [ 36 Months ]

00-18 MonthsFree Replacement

19-21 Months50%

22-24 Months45%

25-27 Months35%

28-30 Months25%

31-33 Months20%

34-36 Months15%

Pro-rata discount hamesha nayi battery ke prevailing MRP par lagta hai. Commercial/taxi/fleet application me aam taur par 18 months FOC warranty di jati hai (car/SUV applications, kuch models chhod kar).

SF Batteries — Automotive Warranty Period (official)

SF Two Wheeler Battery Warranty Period

2W VRLA motorcycle batteries ka month-wise warranty window.

2W SERIES 48 [ 48 Months ]

00-24 MonthsFree Replacement

25-27 Months50%

28-48 Months25%

2W batteries par warranty purchase/invoice date se chalti hai. Maintenance sirf distilled/de-mineralised water se karwayein; deep discharge, charging system fault ya unauthorized servicing se warranty cancel ho sakti hai. Sahi vehicle fitment ke liye SF ka application chart dekhein.

SF Batteries — Two Wheeler Battery Warranty (official)

SF 3W (Autorider) Battery Warranty Period

Auto-rickshaw / 3W applications — poori window free replacement.

AUTORIDER SERIES 24 [ 24 Months ]

00-24 MonthsFree Replacement

AUTORIDER SERIES 12 [ 12 Months ]

00-12 MonthsFree Replacement

SF Batteries — 3W Warranty Period (official)

SF Truck & Bus (Trucker) Battery Warranty Period

Commercial trucks aur buses ke liye SF Trucker series.

TRUCKER SERIES 42 [ 42 Months ]

00-24 MonthsFree Replacement

25-27 Months50%

28-30 Months45%

31-33 Months35%

34-36 Months25%

37-39 Months20%

40-42 Months15%

TRUCKER SERIES 36 [ 36 Months ]

00-18 MonthsFree Replacement

19-21 Months50%

22-24 Months45%

25-27 Months35%

28-30 Months25%

31-33 Months20%

34-36 Months15%

TRUCKER SERIES 18 [ 18 Months ]

00-18 MonthsFree Replacement

SF Batteries — Truck & Bus Warranty Period (official)

SF Tractor Battery Warranty Period

Agricultural / tractor applications ke liye SF Tractor series.

TRACTOR SERIES 42 [ 42 Months ]

00-24 MonthsFree Replacement

25-27 Months50%

28-30 Months45%

31-33 Months35%

34-36 Months25%

37-39 Months20%

40-42 Months15%

TRACTOR SERIES 36 [ 36 Months ]

00-18 MonthsFree Replacement

19-21 Months50%

22-24 Months45%

25-27 Months35%

28-30 Months25%

31-33 Months20%

34-36 Months15%

TRACTOR SERIES 18 [ 18 Months ]

00-18 MonthsFree Replacement

SF Batteries — Tractor Warranty Period (official)

SF E-Rickshaw (Vaahak) Battery Warranty Period

E-rickshaw traction batteries poori window me free replacement based.

VAAHAK SERIES 15 [ 15 Months ]

00-15 MonthsFree Replacement

VAAHAK SERIES 12 [ 12 Months ]

00-12 MonthsFree Replacement

VAAHAK SERIES 9 [ 9 Months ]

00-09 MonthsFree Replacement

VAAHAK SERIES 7 [ 7 Months ]

00-07 MonthsFree Replacement

VAAHAK SERIES 6 [ 6 Months ]

00-06 MonthsFree Replacement

SF Batteries — E-Rickshaw Warranty Period (official)

SF Inverter & Pro Tubular Battery Warranty Period

Ghar/inverter aur tubular storage batteries ka month-wise window.

Pro Tubular + Series 60 (60 Month)

0-36Free Replacement

37-4225%

43-4820%

49-5415%

55-6010%

Pro Tubular + Series 48 (48 Month)

0-30Free Replacement

31-3625%

37-4220%

43-4815%

Pro Tubular Series 60 (60 Month)

0-36Free Replacement

37-4225%

43-4820%

49-5415%

55-6010%

Pro Tubular Series 42 (42 Month)

0-24Free Replacement

25-3020%

31-3615%

37-4210%

Pro Tubular Series 42 — alternate range (42 Month)

0-21Free Replacement

22-3425%

35-4220%

Inverter Battery Series 42 (42 Month)

0-21Free Replacement

22-3425%

35-4220%

Inverter Battery Series 36 (36 Month)

0-18Free Replacement

19-2425%

25-3020%

31-3615%

Inverter/tubular batteries me months ki value free replacement ke baad discount ke taur par lagti hai. Backup time use ke saath naturally kam hota hai — ye normal behavior hai, defect nahi. Solar application me compatible controller aur working low-voltage cutoff zaroori hai.

SF Batteries — Non-Automotive Warranty Period (official)

SF PowerSmart Inverter Warranty Period

SF PowerSmart sine wave / hybrid inverter units.

Warranty period

SF POWERSMART SINE PRO CU — 42 months*
SF POWERSMART SINE PRO AL — 42 months*
SF POWERSMART SQ PRO AL — 42 months*
SF POWERSMART SQ PRO+ AL — 24 months

* Manufacturing defect ke liye base product warranty 36 months — invoice date ya manufacturing + 6 months, jo pehle aaye, se shuru hoti hai. Sale ke 10 din ke andar online registration karwayein to 6 months extra. Display, casing jaise structural parts aur surge/natural damage covered nahi hote; installation authorized person se karwayein.

SF Batteries — SF Inverter Warranty T&C (official)

SF Warranty Claim — Kaise Karein & Kya Cover Nahi Hai

Customer ke liye claim process, start date aur void hone ki conditions ka saransh.

Warranty start date

Aam taur par warranty end-consumer ki sale/invoice date se shuru hoti hai.
Vehicular batteries (2W aur e-rickshaw chhod kar) aur inverter batteries (solar chhod kar) ke liye purchase ke 7 din ke andar digital warranty registration zaroori hai. Registration na hone par warranty dealer ke primary sale/scan date se ginii jati hai.
FOC par badli gayi battery ki warranty original battery ki sale date se chalti rehti hai, nayi battery ki date se reset nahi hoti.
Pro-rata settlement par li gayi battery par nayi warranty purchase date se shuru hoti hai.

Claim process

Battery ko bina tamper kiye, complete halat me purchase record ke saath authorized dealer / wholesaler / depot par wapas karein.
Test aur settlement me kuch din lag sakte hain; pehle charging system aur electrical circuit check kiya ja sakta hai.
Recharge karana zaroori ho to wo extra billed hoga; GST/tax customer par hi rahega.
FOC ya pro-rata me li gayi defective battery company ki property ho jati hai — us par scrap rebate nahi milta.
Model band ho gaya ho to same capacity ka equivalent model settlement ke taur par diya ja sakta hai.

Warranty cancel / reject hone par

Galat application ya manual ke against use; dhoop/baarish jaise galat environment me rakhna.
Physical damage, terminal todna/hammer karna, container crack hona.
Faulty charging system, overcharge, deep discharge, discharged halat me lambe samay tak rakhna, galat topping.
Authorized na ho aise person/dealer/auto electrician se servicing.
Electrolyte me additive/dope milana ya normal se alag water/battery acid use karna.
Safety valve ya protection cover ke saath tampering.
Accident, fire, flood, lightning, power surge, chori, janwar/kide, ya natural calamity se damage.
Warranty battery ko rental par dena, ya original purchaser ke alawa kisi aur ko transfer karna.
Original OEM fitment ke alawa extra accessories lagane se damage.

Covered nahi

Normal wear and tear, usage se hone wala general degradation.
Consequential/indirect losses (gaadi rukna, income loss, etc.).
Company ki liability product ke value tak seemit hai; consumer law ke statutory rights affected nahi hote.
Governing law India ka hai aur dispute par Kolkata courts ka exclusive jurisdiction hai.

SF Batteries — Automotive Battery Warranty T&C (official) SF Batteries customer care: 1800 102 8931

Exide Vehicular Battery Warranty (Car / SUV / Truck)

Battery ke photo par click karein — us series ka free replacement + pro-rata chart khulega, bilkul Exide ki official site ki tarah.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide Motorcycle / 2W Battery Warranty

Photo par click karke XPLORE series ka pro-rata chart dekhein.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide E-Rickshaw Battery Warranty

E-Ride Plus aur E-Ride Tubular Plus series ke charts.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide Inverter / Tubular Battery Warranty

Ghar ke inverter ke liye Exide ki tubular, VRLA aur flat-plate series ke charts.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide Genset Battery Warranty

Genset application series ke charts.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide Solar Battery Warranty

Solar tubular flooded aur gel series ke charts.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide IUPS (6EL / 6EL Plus) Battery Warranty

Integrated power back-up range ke charts.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide Home Inverter (E-commerce Range) Warranty

Online range ke inverter models ke charts.

Exide — Warranty Breakup (official site) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide Battery Warranty Terms & Conditions

Exide automotive, inverter aur genset batteries par warranty — period label par print hota hai, claim rules niche diye gaye hain.

Warranty period

Total warranty = Free Replacement (FOC) + Pro-Rata period, jaisa battery label par likha ho. Series ka exact chart upar photo par click karke dekhein.
Commercial/taxi application ke liye aam taur par 18 months FOC warranty di jati hai (car/SUV applications; kuch models ke liye different).
Exide Xpress batteries jo non-vehicular/genset application me lagi hon, par 12 months FOC warranty hoti hai.
Exide AGMi batteries sirf un passenger vehicles me fit honi chahiye jahan OEM ne AGM VRLA recommend kiya ho.

Warranty start & registration

Warranty end-consumer ki sale/invoice date se shuru hoti hai.
Vehicular batteries (2W aur e-rickshaw chhod kar) aur inverter batteries (solar chhod kar) ke liye 7 din ke andar digital warranty registration zaroori; na hone par dealer ke primary sale/scan date se ginii jati hai.
FOC par mile substitute par original sale date se warranty chalti rehti hai; pro-rata settlement par kharidi battery par nayi warranty lagti hai.

Claim kaise karein

Battery complete aur bina tamper purchase record ke saath authorized dealer/depot ko wapas karein.
Testing aur adjudication me kuch din lag sakte hain; charging system/circuit check kiya ja sakta hai.
Settled/replaced battery ki delivery usi point par FOR rahegi jahan se battery di gayi thi.
Recharge aur GST/tax alag se customer ki responsibility hai; defective battery company ki property ban jati hai.

Warranty invalid hone wali situations

Galat application, faulty charging system, deep discharge, overcharge ya discharged halat me lamba samay.
Sirf distilled/de-mineralised water ke alawa kuch milana; electrolyte contamination.
Unauthorized servicing, tampering, physical/terminal damage, accident, fire, flood, lightning, power surge.
Original fitment ke alawa extra accessories se damage; rental use; original purchaser ke alawa transfer.
Normal wear and tear aur consequential damages covered nahi hain.
Company ki liability product value tak seemit; disputes ke liye Indian law aur Kolkata courts ka exclusive jurisdiction.

Exide — Warranty T&C for Batteries (official) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Exide Inverter / PCU Warranty Terms

Exide home inverters, HKVA range aur solar PCUs ki warranty.

Published periods

Aditya MPPT aur Exide PWM solar PCU: 36 months product warranty + online registration karwane par 6 months extra.
Exide Home Inva Red 1200 / 1500 / 2000 (e-commerce range): 36 months, jisme 18 months FOC + 18 months pro-rata (online registration par).
Home Magic, Home Star, Home GQP aur HKVA range ka exact period model ke hisaab se upar ke chart me hai.

Terms

Warranty manufacturing defects tak seemit hai; installation authorized person se karwayein.
Surge, lightning, flood, fire, natural calamity, ya manual ke against operation se damage covered nahi.
Display, casing jaise structural/consumable parts alag rules par aate hain.
Company ki liability product repair/replacement tak hai; statutory consumer rights affected nahi hote.

Exide — Warranty T&C for Inverters (official) Exide customer care: 1800 203 5758 (toll-free) | WhatsApp: 70440 00000

Warranty periods aur conditions brand ke official website par published terms se liye gaye hain aur sirf jaankari ke liye hain. Aapki battery par exact warranty uske label par print period ke hisaab se lagu hogi, aur poori terms par manufacturer/brand hi final authority rahega. Kisi model ka period alag nikle to humein Contact page se bataayein — hum update kar denge.